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Mount error in microsoft windows environment – HP Storage Essentials Enterprise Edition Software User Manual

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User Guide

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1.

(Optional) Schedule a Run Discovery Data Collection operation to refresh all HP Storage

Essentials SRM element data. This operation should be scheduled to run at an off-peak hours

when SAP ACC Integration is not being used.

2.

Perform a manual Run Discovery Data Collection operation after any manual changes on the

storage array or managed nodes.

Mount error in Microsoft Windows environment

If Windows use the “automount” function, then it is possible that as soon as a new device is

presented to a Managed node, the device will be mounted by Windows Auto Mount feature, but

not necessarily on the correct mount point. This operation also results in active host management

operation failure.

NOTE:

Disable the Windows Auto Mount feature for all Managed Nodes.

Some part of the SAP ACC Process fails, but SAP report instance “running”

In SAP ACC 1.0, the ACC process assumes an instance is running if the Virtual IP address of the

instance is available on a node, and not necessarily if the storage devices or application processes

is active on the node. SAP and HP is working on resolving this issue and version 2.0 of ACC will

have better methods to determine if an application is running on not.