Jam in tray 2, tray 3, or tray 4 – HP Color LaserJet 4650 Printer series User Manual
Page 196

Jam in Tray 2, Tray 3, or Tray 4
1. Pull out the tray indicated and place it on a flat surface. Make sure that the paper guides
are in the correct position.
2. Remove any partially fed media. Grasp the media by both corners and pull down.
Note
Use Tray 1 to avoid jams with heavier paper.
3. Inspect the media path to ensure that it is clear.
Note
If the media tears, make sure that all media fragments are removed from the paper path
before resuming printing.
4. For jams that occur in either Tray 3 or Tray 4, check the trays above for jams as well.
For example, if the jam occurs in Tray 4, also open Tray 2 and Tray 3 and remove any
jammed paper.
5. Check to make sure the media is located correctly and underneath the front corner tabs.
Insert the tray into the printer. Make sure all trays are completely closed.
182
Chapter 8 Problem solving
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