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HP Insight Diagnostics Software User Manual

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Contents

1 HP Insight Diagnostics overview...................................................................5

HP Insight Diagnostics editions...................................................................................................5
Key features and benefits...........................................................................................................5
Theory of operation..................................................................................................................5
System requirements..................................................................................................................6

2 Getting started...........................................................................................7

Installing the Online Edition.......................................................................................................7

Removing the HP Survey utility...............................................................................................7

Removing the HP Survey utility for Windows operating systems.............................................7
Removing the HP Survey utility for Linux operating systems....................................................7

Installing HP Insight Diagnostics for Windows Online Edition.....................................................7

Installing from the HP ProLiant Support Pack........................................................................7
Installing from the Smart Component..................................................................................7

Installing HP Insight Diagnostics for Linux Online Edition...........................................................7

Installing from the HP ProLiant Linux Support Pack................................................................7
Installing from the Linux RPM Package Manager (RPM).........................................................8
Locating files..................................................................................................................8

Starting the Online Edition.........................................................................................................8

Starting HP Insight Diagnostics for Windows Online Edition.......................................................8

Starting from the Windows Start menu...............................................................................8
Starting from the HP Systems Insight Manager.....................................................................8
Starting from the HP System Management Homepage..........................................................8

Starting HP Insight Diagnostics for Linux Online Edition from the HP System Management
Homepage.........................................................................................................................9
Starting the Online Edition from a browser..............................................................................9
Modifying browser settings on a Linux server.........................................................................10
Starting the Online Edition from Microsoft Internet Explorer in Windows....................................10
Starting the Online Edition from Firefox in Windows or Linux...................................................10
Using the Online Edition from a command line......................................................................11
Using HP Insight Diagnostics commands in Linux....................................................................12
Using HP Insight Diagnostics commands in Windows.............................................................12

Starting the Offline Edition.......................................................................................................12

Starting from the HP ProLiant servers.....................................................................................12

3 Using HP Insight Diagnostics......................................................................15

Using the Survey tab...............................................................................................................15

Scheduling a survey...........................................................................................................17
Saving the survey configuration information...........................................................................17
Deleting a survey session....................................................................................................18
Comparing configurations...................................................................................................18

Using the Diagnose tab...........................................................................................................19
Using the Test tab (HP Insight Diagnostics Offline Edition only)......................................................20

Running a Quick Test..........................................................................................................20
Running a Complete Test.....................................................................................................21
Running a Custom Test........................................................................................................22

Using the Status tab................................................................................................................23

Viewing Diagnose test status................................................................................................23
Viewing offline test status....................................................................................................24

The Log tab............................................................................................................................25

Diagnosis Log tab..............................................................................................................25
Test Log tab (HP Insight Diagnostics Offline Edition only).........................................................26

Contents

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