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Troubleshooting, Error messages – HP Virtual Connect Flex-10 10Gb Ethernet Module for c-Class BladeSystem User Manual

Page 14

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Troubleshooting 14

Troubleshooting

Error messages

Error message

Resolution

This version of the application does not support

the target enclosure

Specify a supported enclosure type.

Invalid bay number x for an enclosure

Specify a valid bay number.

Unable to get enclosure part number

Check connectivity with the OA, and then restart the
update process.

Another instance of this application is running.
Please wait until all other instances are completed

and try again.

More than one instance of the update utility is attempting
to run on the client. Wait until all other instances are

complete, and then try again.

Unable to initialize Onboard Administrator
interface

Check connectivity with the OA, and then restart the
update process.

Unable to login to the Onboard Administrator.

Please confirm the OA IP address and user
credentials.

Confirm the OA IP address and user credentials.

Invalid option

An invalid option has been specified by the user. Verify
the list of available options for that command.

Invalid -a option

An invalid -a format has been specified by the user. Verify

the list of available commands.

One or more parameters missing

One or more required parameters was not specified. See

the required syntax for the command.

Missing -l option

Specify the required package location.

Invalid -f option

The -f version option can only be used with the
update

command. Be sure a valid -f option is specified.

Invalid OA IP address

Provide a valid IP address in the proper format.

Unable to communicate with OA IP
aaa.bbb.ccc.ddd

Check connectivity with the OA and verify that you are
using a valid IP address.

OA username is longer than 40 characters

Enter a valid OA username.

OA user password is greater than 40 characters Enter a valid OA user password.
Invalid bay number

Specify a valid bay number for the target enclosure.

OA firmware version a.bb is not supported

Update the firmware on the target enclosure.

Unable to communicate with Onboard
Administrator. Please confirm validity of the OA IP

address and user credentials.

Confirm the validity of the OA IP address and user
credentials.

Specified Onboard Administrator is not primary

Specify the OA IP address of the primary OA in the target
enclosure.