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Remote support and analysis tools, Hp insight remote support software, Keeping the system current – HP ProLiant DL385 G7 Server User Manual

Page 66: Drivers

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Configuration and utilities 66

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For NetWare: IML Viewer

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For Windows®: IML Viewer

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For Linux: IML Viewer Application

From within the iLO 3 user interface

From within HP Insight Diagnostics (on page

65

)

For more information, see the Management CD in the HP Insight Foundation suite for ProLiant.

Remote support and analysis tools

HP Insight Remote Support software

HP strongly recommends that you install HP Insight Remote Support software to complete the installation or
upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service or
HP contractual support agreement. HP Insight Remote Support supplements your monitoring, 24 x 7 to

ensure maximum system availability by providing intelligent event diagnosis, and automatic, secure
submission of hardware event notifications to HP, which will initiate a fast and accurate resolution, based
on your product’s service level. Notifications may be sent to your authorized HP Channel Partner for on-

site service, if configured and available in your country. The software is available in two variants:

HP Insight Remote Support Standard: This software supports server and storage devices and is

optimized for environments with 1–50 servers. Ideal for customers who can benefit from proactive
notification, but do not need proactive service delivery and integration with a management platform.

HP Insight Remote Support Advanced: This software provides comprehensive remote monitoring and
proactive service support for nearly all HP servers, storage, network, and SAN environments, plus

selected non-HP servers that have a support obligation with HP. It is integrated with HP Systems
Insight Manager. A dedicated server is recommended to host both HP Systems Insight Manager and
HP Insight Remote Support Advanced.

Details for both versions are available on the HP website (

http://www.hp.com/go/insightremotesupport

).

To download the software for free, go to Software Depot (

http://www.software.hp.com

).

Select Insight Remote Support from the menu on the right.

Keeping the system current

Drivers

IMPORTANT:

Always perform a backup before installing or updating device drivers.

The server includes new hardware that may not have driver support on all OS installation media.
If you are installing a SmartStart-supported OS, use the SmartStart software (on page

59

) and its Assisted

Path feature to install the OS and latest driver support.