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Troubleshooting – HP StorageWorks Auto Path VA Software User Manual

Page 67

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Troubleshooting

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Troubleshooting

To troubleshoot Auto Path, you can use these troubleshooting tools:

• Event Viewer

The Event Viewer logs path failovers/recovery, disk and adapter
errors, and I/O errors.

• Windows Diagnostics

The Administrative Tools utility, accessed from the Windows Control
Panel, shows all devices connected to the Windows system.

• Windows Registry

Caution

Back up the Registry before executing the Registry Editor.

The Registry shows the devices connected to the Windows system.
The Registry Editor can be used to display the devices seen at boot
time.

• Disk Administrator

Disk Administrator shows the paths that are online and offline. If all
the paths to a LUN appear to be offline, it is likely that the device is
not preformatted at the disk array level. Preformat the device, and the
Disk Administrator will see the path of the device and the remaining
paths offline.