Storage system connection down error message, Version numbers differ, Webes 5.5 receiving events inconsistently – HP Command View EVA Software User Manual
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Explanation / Resolution
Currently, only IPv4 addresses are supported.
Unexpected behavior when using older Windows HBA driver
Problem
Unexpected behavior may be observed if the latest supported Windows HBA driver is not installed.
Explanation / Resolution
To ensure proper HP P6000 Command View operation, use the latest supported Windows HBA
driver. For information on supported Windows HBA drivers, see the following HP website:
Storage system connection down error message
Problem
If you attempt to create a DR group soon after initializing a storage system, the following error
message appears: Storage system connection down.
Explanation / Resolution
Wait a few minutes, and then try again.
Version numbers differ
Problem
The HP P6000 Command View version displays inconsistently across different windows.
Explanation / Resolution
The appearance of the HP P6000 Command View version differs, depending on which window
you are accessing. Sometimes the date is displayed; other times the build number is displayed.
For example, the Login page displays 09.00.00.090131 (date), and Add/Remove Programs
displays the master installer build number (9.0.0.88) instead of the HP P6000 Command View
build number. Subcomponent version numbers are not available in Add/Remove Programs.
DR group, host port data replication settings page help not displayed
Problem
When using server-based management to view the DR group host port data replication settings
page for EVA4400 or P6x00 storage systems, the context-sensitive help topic is not displayed.
Explanation / Resolution
To view the help page:
1.
Open the HP P6000 Command View help system.
2.
Select a book of help topics for any EVA storage system with XCS 6.x or XCS 9.5.
3.
In the help table of contents, navigate to Page help
→DR group pages→Host port data
replication settings page, and open the help topic.
WEBES 5.5 receiving events inconsistently
Problem
WEBES 5.5 does not receive events consistently when using multiple HP P6000 Command View
user name and password credentials that are entered as different Command View protocols in the
WEBES Managed Entity Protocol page.
Explanation / Resolution
WEBES 5.5 supports only one defined Command View protocol.
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Troubleshooting HP P6000 Command View