HP Command View EVA Software - Manual (Page 71)

Troubleshooting access to array-based HP P6000 Command View
Problem
The log on to array-based HP P6000 Command View indicates Access Denied.
Explanation / Resolution
The HP P6000 Command View client filter in the HP P6000 Control Panel is enabled and access
has been denied.
1. Review the client filter list and do one of the following:
•
If the denied computer is not on the client list and you want to allow access, add the client
computer's IP address to the list.
•
If you want to allow access for all computers, disable the client filter.
2. If the denied computer is on the list, review the following:
a.
Proxy server configuration. If the client computer is using a proxy server to access
array-based HP P6000 Command View, the proxy server settings in the HP P6000 Control
Panel must be configured correctly. Otherwise, the detected client IP address may not
match the IP address in the list.
b. DNS resolution issue. If the DNS server settings are not configured correctly in the HP
P6000 Control Panel, a host name that is added to the client filter list may not be resolved
to the correct IP address.
IMPORTANT: Certain IP addresses are reserved for storage system internal communication and
cannot be used. For XCS 095xxxxx and earlier, IP addresses 10.0.0.1 through 10.0.0.3 are
reserved. For XCS 10000000 or later, IP addresses 10.253.251.230 through 10.253.251.249
are reserved. For more information, see the HP P6000 Control Panel online help or user guide.
Virtual disk sizes displayed incorrectly
Problem
The disk group properties page displays incorrect sizes for virtual disks.
Explanation / Resolution
To view the correct sizes, click Create Vdisk. After viewing the information, click Cancel.
IP_Filter page incorrectly displays IPv6 address
Problem
The IP_Filter page incorrectly indicates that IPv6 addresses are accepted.
Troubleshooting access to array-based HP P6000 Command View 71