HP StoreEasy 3000 Gateway Storage - Manual (Page 111)

tower models, the COA label is located toward the rear of the top panel of the server. On blade
models, the COA label is located on top of the server blade.
Workarounds for common issues
The following list documents common issues related to HP StorageWorks X3000 G2 Network Storage
Systems and their recommended workarounds. For issues and workarounds specific to a particular
product release, see the HP StorageWorks X3000 G2 Network Storage System Release Notes for
your product version.
Issue: On some storage systems, a momentary press of the power button results in an operating system shutdown.
Workaround: Confirm that the power settings for the storage system ignore the power button or disable the
power button in the system BIOS.
Issue: After installing the storage system in Chinese or Japanese, some non-Unicode applications display
question mark characters instead of the correct characters.
When a storage system is first installed, either by booting a new storage system or by restoring the system
with the System Recovery DVD, the Windows Welcome wizard offers a choice of languages. The second page
of the Windows Welcome wizard allows selection of settings for Country and Region, Time and Currency,
and Keyboard Layout. When the appropriate Chinese or Japanese settings are selected, they are correctly
reflected in the Region and Language Control Panel program; however, despite the correct regional settings,
some applications that do not support Unicode do not display characters correctly.
Workaround: Change the regional settings to another language and location, and then back to Chinese or
Japanese. The following steps describe how to change to English settings and then back to the desired region
and language settings.
1. As a local administrator, open the Region and Language Control Panel program: Start > Control Panel >
Clock, Language, and Region > Region and Language.
2. On the Format tab, select English (United States) from the list of languages and regions and then click
Apply.
3. On the Location tab, select United States for the current location and then click Apply.
4. On the Keyboards and Languages tab, select English for the display language and then click OK. You
will then be prompted to log off. Click Log off now.
5. Log in as the local administrator and open the Region and Language program again.
6. On the Administrative tab, click Change system locale and select English (United States) as the current
system locale. You will be prompted to restart Windows. Click Restart now.
7. When Windows restarts, log in as local administrator and open the Region and Language program again.
Repeat steps 2 through 6, but this time select the appropriate Chinese or Japanese setting. Log off and
restart Windows when prompted.
Issue: The pie chart under Server Manager > Storage Management may indicate a larger amount of disk
space than actually exists
This issue may occur if both of the following are true:
• A hard quota is set and enabled on the root folder of one or more volumes.
• A volume with a hard quota on the root folder also has Single Instance Storage (SIS) enabled.
This is due to an interoperability issue between directory quotas and SIS.
Workaround: Disable the hard quota on the root folder of the volume, or change the hard quota to be a soft
quota.
X3000 G2 Network Storage System User Guide 111