HP Scanjet Pro 3000 s2 Sheet-feed Scanner - Manual (Page 49)

An item loaded in the scanner jams repeatedly
● The item might not meet the guidelines for acceptable originals.
● The item might have something on it, such as staples or self-adhesive notes on the original that
must be removed.
● Make sure the paper guides touch the edges of the original.
Clear jams from the scanner paper path
To clear a paper jam, complete these steps:
1. Remove any pages from the document feeder.
2. Pull forward on the document feeder latch to open the document feeder hatch.
3. Remove the originals or any obstructions from the paper path.
4. Remove any visible debris (for example, paper, staples, or clips) from the paper path.
5. Inspect the four rollers on the front and five rollers on the rear of the document feeder hatch, and
remove any visible debris.
6. Press firmly on both sides of the document feeder hatch at the same time to close the hatch.
7. Reload all originals in the document feeder and scan again.
ENWW Scanner paper path problems 43