HP Scanjet Pro 3000 s2 Sheet-feed Scanner - Manual (Page 33)

Replace the roller and separation pad
Replace the roller and separation pad under the following conditions:
● Windows: When the Maintenance Recommended dialog indicates they are due for
maintenance.
● If you experience repeated document jams and cleaning the rollers did not help.
NOTE: HP recommends that you replace the roller and separation pad every 100,000 scans.
Windows: The HP Scanner Tools Utility can remind you when service is needed, which depends on
many conditions and might be sooner than this replacement interval.
The roller replacement kit contains a roller, a separation pad, and replacement instructions; you
should always replace the separation pad at the same time you replace the rollers. To order the
replacement kit, see the HP scanner parts Web site at
www.hp.com/buy/parts .
NOTE: The roller replacement kit is a consumable and is not covered under warranty or standard
service agreements.
To replace the roller and separation pad, follow these steps:
1. Press the Power ( ) button to turn off the scanner, and then disconnect the USB cable and
power supply from the scanner.
2. Replace the roller and separation pad as described in the instructions that were included with
the replacement kit.
3. Press on both sides of the document feeder hatch at the same time to close the hatch, and then
reconnect the USB cable and power supply to the scanner.
4. Press the Power ( ) button to turn on the scanner:
5. Update the scanner maintenance history.
Windows
a. Launch the HP Scanner Tools Utility.
b. Under Record Replacement, click Record Replacement to log this replacement activity
and update the roller replacement history.
For more information, see the HP Scanner Tools Utility Help.
Mac
a. Launch HP Utility.
b. Under Maintenance, click Record Replacement to log this replacement activity and
update the roller replacement history.
ENWW Replace the roller and separation pad 27