HP Scanjet Pro 3000 s2 Sheet-feed Scanner - Manual (Page 30)

7. If streaks still appear, repeat steps 3 through 6.
The cleaning cloth can be cycled through the scanner up to five times within 30 minutes. After
that, the cloth will dry out. If repeated cycling of the cleaning cloth does not remove the streaks
from the scanned images, clean the rollers.
8. Windows: Under Record Cleaning Paper Path, click Record Cleaning to log this cleaning
activity and update the paper path cleaning history.
Clean the rollers
Clean the rollers under the following conditions:
● Windows: The HP Scanner Tools Utility indicates that cleaning is needed.
● You experience repeated document jams.
● The document feeder does not pull pages into the paper path.
● The scanned images are elongated.
● You frequently scan any of the following types of documents: coated paper, chemically treated
documents such as carbonless paper, documents with a large amount of calcium carbonate,
documents written with or written on with pencil, documents on which the toner has not fused.
To clean the rollers, follow these steps:
1. Press the Power ( ) button to turn off the scanner, and then disconnect the USB cable and
power supply from the scanner.
2. Pull forward on the document feeder latch to open the document feeder hatch.
24 Chapter 3 Care and maintenance ENWW