HP Linear Tape File System Software - Manual (Page 30)

The fields that are incomplete or corrupt are listed in the log entry, which might help isolate the root
cause of the problem.
If a ticket is rejected it is moved into a holding folder so that it can be viewed with L&TT and checked:
C:\Program Files\Hewlett-Packard\Command View TL\log\tickets
Tickets in this directory are not transient so it is good practice to check this folder occasionally to see
if there are any new tickets which may indicate issues in the ticket processing process that should be
followed up by going back through the checks above.
Troubleshooting the TapeAssure LTFS service 30