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160 chapter 8 problem solving enww – HP Color LaserJet 3800 Printer series User Manual

Page 174

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Inconsistent colors print after installing a print cartridge

Cause

Solution

Another print cartridge might be low.

Check the supplies gauge on the control panel or print a
supplies status page. See

Using printer information pages

.

The printer might need calibration.

Calibrate the printer. See

Calibrating the printer

.

The print cartridge might be a refilled cartridge.

Use a genuine HP print cartridge. See

Supplies and

accessories

.

Printed colors do not match screen colors

Cause

Solution

Extremely light screen colors are not being printed.

The software program might interpret extremely light colors as
white. If so, avoid using extremely light colors.

Extremely dark screen colors print in black.

The software program might interpret extremely dark colors as
black. If so, avoid using extremely dark colors.

The printer might need calibration.

Calibrate the printer. See

Calibrating the printer

.

The colors on the computer screen differ from the printer
output.

For the HP Color LaserJet 3000 and 3800 Series printers only.

1.

On the printer driver Color tab, in the Color Options
section, select Manual.

2.

Click Settings.

3.

In Manual Color Options, in the Color Options section,
select Default (sRGB) for each object.

4.

Click OK to finish.

NOTE

Several factors can influence your ability to

match printed colors to those on your screen: paper,
overhead lighting, software programs, operating
system palettes, monitors, and video cards and
drivers. See

Color

.

160

Chapter 8 Problem solving

ENWW

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