HP ProLiant ML150 Server - Manual (Page 21)

Troubleshooting
If you experience problems with the factory-installed operating system software,
refer to the information in the following sections.
Software Technical Support
Technical support for HP preinstalled third-party software and third-party software
purchased from HP is available from the Internet or by telephone for 90 days from
the date of purchase.
Telephone support (Software Support Services) includes assistance with:
•
Answering installation questions (how-to, first steps, and prerequisites)
•
Setting up and configuring the software (how-to and first steps; excludes system
optimization, customization, and network configuration)
•
Interpreting system error messages
•
Isolating system problems to software usage problems
•
Obtaining SoftPaq information or updates
Additional services such as Start-up and Installation Services can be purchased for an
additional fee. For information on service upgrades, refer to
http:/www.hp.com/hps .
Free online resources are available for obtaining services and information on your
product. Refer to
http://www.hp.com/support .
The length of Software Support Services might change, depending on local country
legal requirements. After the first 90 days, Software Support Services are available
for a fee on all operating software and bundled software provided by HP.
IMPORTANT: Support applies only to the original HP hardware and software configuration
shipped.
HP Factory-Installed Operating System Software for Microsoft Windows 2000 Server User Guide 21