Understanding control panel messages – HP LaserJet 4100 Multifunction Printer series User Manual
Page 88
86 Chapter 8 – Problem solving
EN
Understanding control panel messages
The tables in this section explain common messages that might appear on the control
panel display.
Within each table, the messages and their meanings are listed in alphabetical order, with
numbered messages listed at the end of the tables.
If a message persists:
●
If you see persistent messages requesting that you load a tray, or if a message
indicates that a previous print job is still in the product’s memory, press
S
TART
to print
or press
S
TOP
to clear the job from memory.
●
If a message persists after you complete all of the recommended actions, contact an
HP-authorized service or support provider (see
Not all messages are described in this guide (many are self-explanatory), but are
addressed on the product pages in the embedded Web server.
The product generates two types of errors:
●
temporary errors that you can correct
●
equipment errors, which are usually generated by equipment failure and require
action by service personnel
Control panel messages
Message
Explanation or recommended action
ACCESS DENIED
MENUS LOCKED
The control panel function you are trying to use is locked to prevent unauthorized access. See
your network administrator.
ADF COVER OPEN
The ADF cover is open and must be closed before copying can continue.
ADF MISPICK
The ADF feed mechanism was unable to pick the next page. Remove all pages and restack them
in the proper order, straightening their edges. Press
S
TART
to resume the copy job.
ADF OVERFILL
Too many pages have been placed in the ADF. Remove some of the pages and try the operation
again. If necessary, raise the ADF tray and remove any jammed media, and then lower the ADF
tray.
ADF PAPER JAM
A page has jammed inside the ADF and must be cleared before copying can continue. Raise the
ADF tray and remove the jammed media, and then lower the ADF tray.
BAD DUPLEXER
CONNECTION
The duplexer is not properly connected to the product. Use only the right-angle power cord that
shipped with the product.
Try removing and reinstalling the duplexer. Then turn the product off and back on.
BAD OPT TRAY
CONNECTION
There is a problem with an optional 500-sheet paper tray connection with the product:
●
The tray is not connected properly.
●
More than two optional 500-sheet paper trays are installed (the product cannot support more
than four trays).
●
The electronics in the paper tray are faulty.
Try removing and reinstalling the paper tray. Then turn the product off and back on.
BLOCKED JOB
The product is processing other jobs and cannot process your job at this time.
Please wait. Your job will be processed as soon as the current job is completed.
BUSY PRINTING
A job is currently printing.
CANCELING
The current job is being canceled.