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Errors executing triggers, Configuration problems, Syncuser configuration changes – HP Integrity NonStop J-Series User Manual

Page 237: Configuring scheduled synchronization

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Problem Resolution

HP AutoSYNC User’s Guide522580-018

B-3

Errors executing triggers

Synchronization of OSS files fails with error 4001 or error
4013.

Check the owner of the source file. If the user is not the owner of the source file,
only SUPER.SUPER can synchronize the file or directory. Moreover, if the
destination is on a remote system, the remote synchronization process must be
configured to run as a local process. See

Running the Destination Synchronization

Process as a Local Process

on page 3-21 for configuration instructions.

Errors executing triggers

Verify that the user has sufficient privileges to execute the trigger commands on
the destination. Before configuring a trigger, log on as the user on the source
system and run the trigger commands from a TACL prompt.

Does the Authorizer have permission to log down to the user without specifying a
password?

Configuration Problems

SYNCUSER configuration changes

Verify that the ownership of the MAPDB table SYNCUSER is set correctly. The
AUTHORIZE command sets the security of the SYNCUSER table, so to add, alter
or delete a syncuser, the user ID performing the operation must be the
ADMINISTRATOR or AUTHORIZER.

Verify that each configured syncuser has the correct permissions to access the log
file SLgggnnn in the MapDB subvolume. The log file functions are discussed in
paragraph

Synchronization Logs

below. Both source and destination

synchronization processes running on behalf of a syncuser must have write access
to the log file. If a sync process cannot access the log file, it attempts to report the
problem to the EMS log. In the case of a destination process, the error is reported
in the EMS log on the destination system. If it has no place to report a problem the
sync process abends.

Configuring scheduled synchronization

Verify that the user ID performing this operation is configured as a SYNCUSER.
The SYNCUSER is added by the AUTHORIZER or ADMINISTRATOR.

Remote passwords must be setup correctly for each SYNCUSER to allow access
between the source and destination system.

Verify that the ownership of the MAPDB table SFggguuu is set correctly. The owner
of the SFggguuu table must be the syncuser.

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