HP P2000 G3 MSA Array Systems - Manual (Page 55)

HP P2000 G3 iSCSI MSA System User Guide 55
Is the controller back panel OK LED off?
Is the controller back panel Fault/Service Required LED amber?
Are both disk drive module LEDs off (Online/Activity and Fault/UID)?
Is the disk drive module Fault/UID LED blinking amber?
Answer Possible reasons Actions
No System functioning properly. No action required.
Yes The controller module is not
powered on.
The controller module has
failed.
• Check that the controller module is fully inserted and
latched in place, and that the enclosure is powered
on.
• Check the event log for specific information regarding
the failure.
Answer Possible reasons Actions
No System functioning properly. No action required.
Yes
(blinking)
One of the following errors
occurred:
• Hardware-controlled
power-up error
• Cache flush error
• Cache self-refresh error
• Restart this controller from the other controller using
SMU or the CLI.
• Remove the controller and reinsert it.
• Contact an authorized service provider for assistance.
• Replace the controller.
Answer Possible reasons Actions
Yes • There is no power.
• The disk is offline.
• The disk is not configured.
• Check that the disk drive is fully inserted and latched in
place, and that the enclosure is powered on.
Answer Possible reasons Actions
No, but the
Online/Activity
LED is blinking.
The disk drive is rebuilding. No action required.
CAUTION: Do not remove a drive that
is rebuilding. Removing a drive might
terminate the current operation and
cause data loss.
Yes, and the
Online/Activity
LED is off.
The disk drive is offline. A predictive
failure alert may have been received
for this device.
• Check the event log for specific information
regarding the fault.
• Isolate the fault.
• Contact an authorized service provider for
assistance.
Yes, and the
Online/Activity
LED is blinking.
The disk drive is active, but a
predictive failure alert may have been
received for this device.
• Check the event log for specific information
regarding the fault.
• Isolate the fault.
• Contact an authorized service provider for
assistance.