HP Designjet T620 Printer series - Manual (Page 118)

CAUTION: Only use this option if you are sure your paper does not wrinkle when printed.
Photographic paper
For photographic paper, select paper type Photo Paper > Photo Matte Paper.
Black ink is easily removed when touched
This happens when your paper is incompatible with matte black ink. To use non-matte black ink, select
paper type Photo Paper > Photo Gloss Paper.
After printing, the paper has wrinkles or there is too much ink
This happens when too much ink is used. To use less ink, select a thinner category. Matte paper
categories from thinnest to thickest are:
● Plain Paper
● Coated Paper
● Heavyweight Coated Paper
● Super Heavyweight Coated Paper
For other image quality problems, see Troubleshooting print-quality issues on page 121 .
The paper has jammed
When a paper jam occurs, you normally see the Possible paper jam message in the front-panel display.
1. Power off the printer at the front panel and also switch it off at the rear.
2. Open the window.
ENWW The paper has jammed 115
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