HP Netserver L Server series - Manual (Page 42)

Chapter 7 Service and Support
36
CompuServe Discussion Forum and Library
CompuServe, the worldwide electronic information utility, provides support,
technical data, and updated software drivers for the products of over 900 hardware
and software manufacturers, including Hewlett-Packard.
With a CompuServe account, you post your question publicly in a managed,
focused forum dedicated to one manufacturer or topic. People who regularly visit
that forum read your question and reply within a day or two. If the topic is
complex or controversial, an electronic discussion may start among several
people—providing you with a group consensus.
HP products are covered on CompuServe in forums operated by independent
consultants. The NetServer section of the HPPC forum is visited regularly by HP
employees and a group of knowledgeable and friendly NetServer users. Libraries
are maintained that contain newsletters, technical articles, drivers, and other
software modules. Enter “GO HPPC” to reach the HP Systems Forum.
There are CompuServe forums covering most hardware and software
manufacturers. In addition to the HPPC forum, some other forums of interest
to HP NetServer owners include those for Banyan
®
, IBM
®
OS/2, Intel,
HP Peripherals, Lotus ® , Microsoft Windows NT ® , Novell ® , Oracle ® , SCO,
and Sybase ® .
See “Joining CompuServe,” at the end of this chapter, to open a CompuServe
account (with a free introductory membership and free usage credit).
World Wide Web and Internet FTP
HP has a home page on the Internet World Wide Web:
http://www.hp.com/go/netserver
From there, you can jump to the NetServer home page.
You can also download NetServer files from HP via Internet FTP by entering the
following:
address: ftp://ftp.netserver.hp.com
logon: anonymous
password: