HP Netserver L Server series - Manual (Page 36)

Chapter 6 Troubleshooting
30
If the System Powers On but the System Fails the
POST (Power-On Self Test)
Do one of the following:
•
If the system gives a series of beeps, this indicates a system error. Contact
HP or your reseller.
•
If the system fails POST and an error message displays on the screen, see
the section “Error Messages.” If the suggested solutions do not solve your
problem, contact HP or your reseller.
If the System Passes the POST (Power-On Self Test)
but Will Not Function
If an error message displays on the screen, read the error message text for actions
to take. If the actions do not solve your problem, contact your reseller.
If there is no error message, follow these steps:
1. Check to ensure that the HP NetServer is configured correctly in the EISA
Configuration Utility.
2. If the server still does not work, turn it off and remove all external
peripherals, except the monitor and keyboard. Test to see if the server now
works.
3. If the server still doesn’t work, turn off the monitor, the server, and all
external devices, and check the internal hardware, as follows:
a. Unplug the power cord and all telephone cables. Remove the HP
NetServer cover.
b. Check that all accessory boards are firmly seated in their slots.
c. Ensure that all disk drive power and data cables are securely and
properly connected. Verify the mass storage configuration with the
cabling and switch diagrams in Chapter 3.
d. Verify that switches and jumpers on the upper-shelf mass storage
devices and boards are properly set. Check the manuals that came with
the devices.
e. Verify that the DIMMs are firmly seated on the Processor Board.
Verify that added DIMMs are HP DIMMs (see the Technical
Information Label on top of the chassis for order numbers).