HP Netserver L Server series - Manual (Page 41)

Chapter 7 Service and Support
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Each version of the HP NetServer Navigator CD-ROM has a four-digit Document
Number printed on the disk. You can obtain the Status Report for your CD-ROM
in one of these ways:
•
Internet WWW: start at HP’s home page–http://www.hp.com/go/netserver.
•
Internet FTP: Address: ftp//ftp.netserver.hp.com; logon: anonymous;
password: ; cd nsnavcd; get .txt
•
BBS: Call (1 408) 553-3500; download .txt from the
NSNAVCD library
•
CompuServe: GO HPPC; download .txt from the
NetServer library
•
Fax: Call HP’s fax system at (1 800) 333-1917. Outside the U.S. and
Canada, call (1 208) 344-4809 from your fax machine. Request the fax
using the Document Number.
HP NetServer Information Assistant
The HP NetServer Information Assistant is an information retrieval system for
quick access to information on HP NetServers and accessories, NOS installation
and tuning, and product service and support. It is included on the HP NetServer
Navigator CD-ROM shipped with your HP NetServer system.
The HP NetServer Information Assistant gives you access to technical and product
information while you are installing and configuring your HP NetServer using the
HP Configuration Assistant. It is also installable from the HP NetServer
Navigator CD-ROM for information retrieval from any PC running Microsoft
Windows 3.1, Windows for Workgroups 3.11, or Windows NT.
The HP NetServer Information Assistant uses advanced hypertext techniques to
make the information highly retrievable.
For subscription information on the HP NetServer Navigator CD-ROM, which
contains the HP NetServer Information Assistant, obtain ordering instructions
from the library of the HPPC forum on CompuServe, via HP’s World Wide Web
home page, or from HP’s automated fax system. Each of these services is
described elsewhere in this chapter.