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4 troubleshooting, 5 hp technical support, A acronyms and abbreviations index – HP Insight Diagnostics Software User Manual

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Running a Complete Test ..................................................................................................... 23
Running a Custom Test ........................................................................................................ 24

Using the Status tab .................................................................................................................. 25

Viewing Diagnose test status ................................................................................................ 25
Viewing offline test status ..................................................................................................... 26

The Log tab .............................................................................................................................. 27

Diagnosis Log tab .............................................................................................................. 27
Test Log ............................................................................................................................ 28
Error Log tab ..................................................................................................................... 29
Integrated Management Log tab
.......................................................................................... 29

Help tab .................................................................................................................................. 30

About HP Insight Diagnostics ............................................................................................... 31
Error codes
........................................................................................................................ 31
Test components ................................................................................................................. 32

Saving and printing information in HP Insight Diagnostics .............................................................. 33
Exiting HP Insight Diagnostics
..................................................................................................... 33
Uninstalling HP Insight Diagnostics Online Edition ......................................................................... 34

Uninstalling HP Insight Diagnostics from a Windows server ...................................................... 34
Uninstalling HP Insight Diagnostics from a Linux server
............................................................ 34

4 Troubleshooting ............................................................................... 35

Troubleshooting memory ............................................................................................................ 35
Troubleshooting disk drives and storage systems ........................................................................... 36
Where to go for additional help
................................................................................................. 36

Related documentation ........................................................................................................ 36
HP websites ....................................................................................................................... 37
IT Resource Center
.............................................................................................................. 37
Support and drivers
............................................................................................................ 37

Subscription service .................................................................................................................. 37

5 HP Technical Support ....................................................................... 39

HP contact information .............................................................................................................. 39
Customer Self-Repair
................................................................................................................. 39

A Acronyms and abbreviations ............................................................. 41

Index ................................................................................................. 43

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