4 troubleshooting, 5 hp technical support, A acronyms and abbreviations index – HP Insight Diagnostics Software User Manual
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Running a Complete Test ..................................................................................................... 23
Running a Custom Test ........................................................................................................ 24
Using the Status tab .................................................................................................................. 25
Viewing Diagnose test status ................................................................................................ 25
Viewing offline test status ..................................................................................................... 26
The Log tab .............................................................................................................................. 27
Diagnosis Log tab .............................................................................................................. 27
Test Log ............................................................................................................................ 28
Error Log tab ..................................................................................................................... 29
Integrated Management Log tab .......................................................................................... 29
Help tab .................................................................................................................................. 30
About HP Insight Diagnostics ............................................................................................... 31
Error codes ........................................................................................................................ 31
Test components ................................................................................................................. 32
Saving and printing information in HP Insight Diagnostics .............................................................. 33
Exiting HP Insight Diagnostics ..................................................................................................... 33
Uninstalling HP Insight Diagnostics Online Edition ......................................................................... 34
Uninstalling HP Insight Diagnostics from a Windows server ...................................................... 34
Uninstalling HP Insight Diagnostics from a Linux server ............................................................ 34
4 Troubleshooting ............................................................................... 35
Troubleshooting memory ............................................................................................................ 35
Troubleshooting disk drives and storage systems ........................................................................... 36
Where to go for additional help ................................................................................................. 36
Related documentation ........................................................................................................ 36
HP websites ....................................................................................................................... 37
IT Resource Center .............................................................................................................. 37
Support and drivers ............................................................................................................ 37
Subscription service .................................................................................................................. 37
5 HP Technical Support ....................................................................... 39
HP contact information .............................................................................................................. 39
Customer Self-Repair ................................................................................................................. 39
A Acronyms and abbreviations ............................................................. 41
Index ................................................................................................. 43
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