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HP Insight Diagnostics Software User Manual

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Contents

1 HP Insight Diagnostics overview ........................................................... 7

HP Insight Diagnostics editions ..................................................................................................... 7
Key features and benefits
............................................................................................................. 7
Theory of operation .................................................................................................................... 8
System requirements
.................................................................................................................... 8

2 Getting started .................................................................................. 9

Installing the Online Edition ......................................................................................................... 9

Removing the HP Server Utility ............................................................................................... 9

Removing the HP Survey Utility for Windows® ................................................................... 9
Removing the HP Survey Utility for Linux
............................................................................ 9

Installing HP Insight Diagnostics for Windows Online Edition ..................................................... 9

Installing from the HP ProLiant Support Pack ...................................................................... 9
Installing from the Smart Component
................................................................................ 9

Installing HP Insight Diagnostics for Linux Online edition .......................................................... 10

Installing from the HP ProLiant Linux Support Pack ............................................................. 10
Installing from the Linux RPM Package Manager (RPM)
...................................................... 10
Locating files
............................................................................................................... 10

Starting the Online Edition ......................................................................................................... 11

Starting HP Insight Diagnostics for Windows Online Edition ..................................................... 11

Starting from the Windows Start menu ............................................................................ 11
Starting from HP Systems Insight Manager
...................................................................... 11
Starting from the HP System Management Homepage
...................................................... 11

Starting HP Insight Diagnostics for Linux Online Edition from the HP System Management
Homepage
........................................................................................................................ 12
Starting the Online Edition from a browser
............................................................................ 12
Modifying browser settings on a Linux server
......................................................................... 12
Starting the Online Edition from Microsoft Internet Explorer ...................................................... 13
Starting the Online Edition from Firefox
................................................................................. 13
Starting the Online Edition from a command line
.................................................................... 13
Using Insight Diagnostics Commands in Linux ........................................................................ 15

Starting the Offline Edition ......................................................................................................... 15

Starting from an HP SmartStart CD ....................................................................................... 15
Starting from an HP Documentation CD
................................................................................. 15

3 Using HP Insight Diagnostics ............................................................. 17

Using the Survey tab ................................................................................................................. 17

Scheduling a survey ........................................................................................................... 19
Saving survey configuration information
................................................................................ 19
Deleting a survey session .................................................................................................... 20
Comparing configurations
................................................................................................... 20

Using the Diagnose tab ............................................................................................................. 21
Using the Test tab (HP Insight Diagnostics Offline Edition only) ........................................................ 22

Running a Quick Test .......................................................................................................... 22

HP Insight Diagnostics user guide

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