Miscellaneous problems – HP Integrity rx4640 Server User Manual
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6.
Deselect Encrypt contents to secure data.
7.
Click OK.
8.
Click OK again. Your settings are saved.
9.
Start the VCRM service. The ProLiant Support Packs are displayed on the Catalog page.
Can I use the software or firmware criteria in HP SIM to tell which version of a Support Pack
is installed?
Solution: Generally, ProLiant Support Packs cannot be used for comparison when developing a
software update search. However, if you must compare ProLiant Support Packs, use the following
guidelines when selecting ProLiant Support Packs to compare:
•
The only comparison you can use with a ProLiant Support Pack is Equal To.
•
HP SIM cannot determine whether a ProLiant Support Pack was installed on a system, only
whether all of the components in a ProLiant Support Pack are installed on a system. A
targeted system is returned by a search that compares ProLiant Support Packs only if every
component in the ProLiant Support Pack is present on the targeted system.
It is unlikely that all of the components in a ProLiant Support Pack will be installed on any
system. This causes most searches that include Support Pack software criteria to return no systems.
After downloading the 6.40 ProLiant Support Pack into my existing VCRM 1.0 directory, the
catalog does not display the ProLiant and Integrity Support Pack Why doesn't this ProLiant
Support Pack display?
Solution: The 6.40 ProLiant Support Pack does not work with VCRM 1.0. HP recommends that
you install VCRM 2.0 or later.
Note: The installation of the VCRM 2.0 does not require a reboot.
I have the VCRM Auto Update feature configured to automatically download ProLiant and
Integrity Support Packs and the VCRM states the updates have completed successfully.
However, no files have been downloaded.
Solution: A log entry appears in the VCRM Log indicating Automatic update downloaded 0 files. No
VCAs have provided operating systems information to use as a download selection criteria.
HP recommends the following actions:
•
If the VCA is not installed on any system within the network, you must install the VCA on
a system and configure the VCA to use the VCRM.
•
If the VCA is installed on a system within the network, you must configure the VCA to use
the VCRM.
Miscellaneous problems
Should the VCRM be installed before running Discovery in HP SIM, and if so, why?
Solution: While it is not essential, it is a good idea to install a VCRM before running Discovery.
Be sure that this repository trusts HP SIM. Refer to Setting up Trust Relationships in the HP SIM
User Guide for more information on trust relationships. It is a good idea to install a VCRM is so
that the Software Version Status Polling task can properly sort the versions of software retrieved
from systems. If you do not set up a repository before running Discovery, then the versions are
sorted when a software criteria search is set up for the first time.
Why is it that when I search for systems with Foundation Agents for Windows in HP SIM, I
get only the Windows 2000 systems back and not Windows NT?
Solution: Even though you choose a component that is supported for both Windows NT and
Windows 2000, the search only returns the systems that match the operating system tree from
which you chose the component when you created the search. In this example, if you chose the
Foundation Agents for Windows from the Windows 2000 branch of the criteria tree, then only
Windows 2000 systems are returned. If you want systems from both Windows 2000 and Windows
Miscellaneous problems
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