Log problems – HP Integrity rx4640 Server User Manual
Page 31
Solution: The access rights to the \compaq\wbem directory were not set up correctly during the
uninstall of HP SIM 4.0/4.01 followed by the installation of HP SIM 4.1. As a result, the VCRM
does not successfully register with the SMH.
HP recommends the following actions:
•
Install HP SIM 4.2.
Or
•
Download and install HP Web-enabled System Management Software Security Patch for
Windows 5.94, which is available as SoftPaq SP25771 from
.
1.
Log into the system with administrative privileges.
2.
Stop the following services:
— All Insight Management Agents
— Array Configuration Utility
— HP Version Control Repository Manager
— HP Version Control Agent
— HP Insight Management Agent
— Surveyor
— HP Performance Management Pack (PMP)
— HP PMP Tools
3.
Rename the directory \compaq\wbem to \compaq\wbem_old.
4.
Create a new directory \compaq\wbem.
5.
Copy the contents of the directory \compaq\wbem_old to \compaq\wbem.
6.
Restart the following services:
— All Insight Management Agents
— Array Configuration Utility
— HP Version Control Repository Manager
— HP Version Control Agent
— HP Insight Management Agent
— Surveyor
— HP Performance Management Pack (PMP)
— HP PMP Tools
The VCRM is accessible from SMH and from https://VCRMSystem:2381.
Log problems
Why are there multiple log entries in the VCRM log about components being modified or
added after a ProLiant and Integrity Support Pack is uploaded?
Solution: The VCRM logs the specific additions that it receives from the upload control, but it
also monitors the repository directory as a separate activity. The operating system provides
separate notifications about changes in the repository directory, and these can result in multiple
log entries, which can be ignored.
Solution: The default Internet Explorer security settings prevent you from downloading the file.
To resolve this issue, HP recommends that you add the SMH URL to Internet Explorer's Trusted
Sites.
To add the SMH to Internet Explorer's Trusted Sites:
1.
From Internet Explorer, click Tools
→Internet Options.
2.
Click the Security tab. The Security tab appears.
3.
Select the Trusted sites icon.
HP Version Control Repository Manager
31