HP Integrity rx4640 Server - Manual (Page 27)

login to the SMH again and view the VCA log directly to determine the status of the installation
task.
When attempting to clear the log and save log text using Internet Explorer, a security dialog
box appears indicating a file download error has occurred. I can download the file by
right-clicking the Security tab and selecting Download File. However, when I open the log file
from the saved location, there is no data. How can I resolve this issue?
Solution: The default Internet Explorer security settings prevent you from downloading the file.
To resolve this issue, HP recommends that you add the SMH URL to Internet Explorer's Trusted
Sites.
To add the SMH to Internet Explorer's Trusted Sites:
1. From Internet Explorer, click Tools
→Internet Options.
2. Click the Security tab.
3. Select the Trusted sites icon.
4. Click Sites.... The Trusted sites dialog box appears.
5. In the Add this Web site to the zone field, enter https://hostname:2381/ and click
Add
.
6. Click OK to save your changes and close the Trusted sites dialog box.
7. Click OK to close the Internet Options dialog box.
Print problems
When I try to print from a Mozilla browser, a dialog box displays indicating there is an
Unknown Error
. Why is this happening?
Solution: A default printer has not been configured. HP recommends that you configure a default
printer to resolve this issue.
ProLiant Support Pack problems
After inititating the ProLiant Support Pack installation on a server, a message displays
indicating XML PARSING ERROR and the log details display The xml file was tainted.
The ProLiant Support Pack installation is terminated.
Solution: The ProLiant Support Pack installation is terminating due to low disk space.
To resolve this issue, ensure the server has at least 200 MB or more of free disk space so the
installation can complete successfully.
Replicate Agent Settings problems
The Replicate Agent Settings feature in HP SIM denies access to the source system for security
reasons. How is this corrected?
Solution: HP SIM implements security to ensure that access to management information is available
only to authorized users. This security relies on security settings between HP SIM with managed
systems. HP SIM will deny access if the trust relationship between HP SIM and the source system's
SMH is not configured correctly. To correct this problem, HP suggests the following procedure:
1. Navigate to https://hostname:2381.
2. From SMH, click Settings
→Security→Trust Mode.
3. Correct the configuration.
Note: For more information regarding Trust Relationships, refer to Setting up Trust Relationships
in the HP SIM User Guide.
Complete information on the security implemented by the management system, where the VCRM
is installed, and the managed systems, or SMH, are available in the Security white paper. To
download the Security white paper, go to
http://www.hp.com/servers/manage .
HP Version Control Agent 27