HP TapeAssure provides additional management tools for Windows users. It is a customized version
of HP's powerful Command View for Tape Libraries software that is being made available free of
charge with standalone tape drives. It provides valuable information about tape drive and media
utilization, performance and health. If system health is not good, it also advises action to take.

HP strongly recommends installation of TapeAssure. Visit

http://www.hp.com/go/tapeassure

for a

free download. There are two elements to the download:

•

An installation and configuration package that manages the data collection from the tape drive
to the server running Command View

•

The Command View for standalone tape download itself

Detailed installation and operating instructions are provided with the downloads.

HP Library & Tape Tools

HP StorageWorks Library & Tape Tools is the recommended diagnostic and support tool for your HP
tape storage product. It is available from a link on the CD shipped with your product or as a free
download from the HP web site. It is supported on nearly all major operating systems.

HP recommends installation of Library & Tape Tools, so that it can be quickly accessed at any time.
HP Support will also request that you use Library & Tape Tools should you need to contact them in
the future, so it is a good idea to have it installed.

See

http://www.hp.com/support/tapetools

for compatibility information, updates and the latest

version of the tool.

Troubleshooting with Library & Tape Tools

When Library & Tape Tools is first run, it will scan for HP tape drives and libraries on your system
and ask you to select the one to work with. At this time you can see the HBA configuration of
your server and how your devices are connected.

Ultrium Half-Height SAS Tape Drives