HP Matrix Operating Environment Software User Manual
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Error: Invalid storage manager username and/or domain name.
Error message
The sign-in credentials for the server stored in the HP Matrix Operating Environment user interface
do not include the user name specified as part of the Storage Management Server configuration
operation in Matrix recovery management.
Cause
For the server specified, ensure that the sign-in credentials stored in the HP Matrix Operating
Environment user interface include the credentials for the user name specified.
Action
Error: Failed to add/modify EVA Storage Management Server. Credential
for Storage Management Server does not exist. Check input and retry.
Error message
The hostname, port number, and user name specified cannot be validated.
Cause
Ensure that the server identified by the hostname is an HP P6000 Command view server. Ensure
that CIMOM on the Command View server is configured to use the port number specified and that
the user name specified is a valid user on that server.
Action
Unable to add/edit Storage Management Server
Error message
The server is not properly configured to be managed by the HP Matrix Operating Environment user
interface.
Cause
Ensure that Open SSH is installed and configured on the server, and ensure that the managed nodes
and CMS are trusted. This can be achieved by running Configure -> Configure or Repair Agents
in the HP Matrix Operating Environment user interface.
Action
Unable to add/edit EVA Storage Replication Group
Error message
Unable to obtain information about the Storage Replication Group from the HP P6000 Command
View Server.
Cause
Confirm that the Storage Replication Group exists on the arrays that were listed when the HP P6000
Storage Replication Group configuration was added or edited in Matrix recovery management.
Ensure that the HP P6000 arrays are managed by HP P6000 Command View servers.
Action
1.
Confirm that the SIM-S component of HP P6000 Command View has been installed on the HP
P6000 Command View server. For information on installing SMI-S, refer to the HP P6000
Command View Software Installation Guideavailable at:
- click
on Manuals, then go to Storage –> Storage Software –> Storage Device Management Software
–> HP P6000 Command View Software.
2.
Confirm that the port number specified during Storage Management Server configuration in
Matrix recovery management is the same as WBEM port number configured on the HP P6000
Command View server (for example, 5989). For more information, refer to the CIMOM server
configuration section of the HP P6000 Command View Software Installation Guide.
3.
Refresh the HP P6000 Command View server CIM database by running the refresh command.
For details on the Discoverer command, refer to the Configuring HP SMI-S EVA to Discover
HP Command View EVA Arrays section in the HP P6000 Command View Software Installation
Guide.
4.
Ensure that the HP P6000 Command View Software service and CIMOM service are running.
Start or restart these services if necessary.
Unable to add/edit XP Storage Replication Group
Error message
Unable to obtain information about the Storage Replication Group from the RAID manager, or the
information obtained does not match the information provided when the HP P9000 Storage
Replication Group configuration was added or edited in Matrix recovery management.
Cause
Ensure that the RAID manager instance on the local Storage Management Server is up and running.
From the install directory of the RAID Manager, run pairdisplay –g
Action
is the name of the Storage Replication Group being added or edited) - to see if
the Storage Replication Group is configured and the local array serial number, remote array serial
number, and storage replication type matches the data provided when the HP P9000 Storage
Replication Group configuration was added or edited in Matrix recovery management.
Configuration troubleshooting
47