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Keyboard or auxiliary input device check – Acer 330 User Manual

Page 87

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Chapter 4

87

If an error occurs, reconnect the connector on the System board. If the error

still remains:

1. Reconnect the external diskette drive/CD-ROM module.

2. Replace the external diskette drive/CD-ROM module.

3. Replace the system board.

Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested.

If the internal keyboard does not work or an unexpected character appears,

make sure that the flexible cable extending from the keyboard is correctly
seated in the connector on the system board.

If the keyboard cable connection is correct, run the Keyboard Test. See

“Running PQA Diagnostics Program.” on page 60 for details.

If the tests detect a keyboard problem, do the following one at a time to

correct the problem. Do not replace a non-defective FRU:

1. Reconnect the keyboard cables.

2. Replace the keyboard.

3. Replace the system board.

The following auxiliary input devices are supported by this computer:

Numeric keypad

External keyboard

If any of these devices do not work, reconnect the cable connector and

repeat the failing operation.

Memory Check

Memory errors might stop system operations, show error messages on the

screen, or hang the system.

1. Boot from the diagnostics diskette and start the PQA program (please

refer to “Running PQA Diagnostics Program”.

2. Go to the diagnostic memory in the test items.

3. Press F2 in the test items.

4. Follow the instructions in the message window.

Note: Make sure that the DIMM is fully installed into the connector. A

loose connection can cause an error.