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Appendix c online support information, Online support information, Appendix c – Acer 330 User Manual

Page 119

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Appendix C

119

This section describes online technical support services available to help you

repair your Acer Systems

If you are a distributor, dealer, ASP or TPM, please refer your technical

queries to your local Acer branch office. Acer Branch Offices and Regional
Business Units may access our website. However some information sources
will require a user i.d. and password. These can be obtained directly from
Acer CSD Taiwan.

Acer's Website offers you convenient and valuable support resources

whenever you need them.

In the Technical Information section you can download information on all of

Acer's Notebook, Desktop and Server models including:

Service guides for all models

User's manuals

Training materials

Main manuals

Bios updates

Software utilities

Schematics

Spare parts lists

Chips

TABs (Technical Advisory Bulletin)

The service repair section provides you with downloadable information on:

Troubleshooting guides

Tooling box information

Repair instructions for specific models

Basic repair guidelines

Debug cards for Acer's latest models

For these purposes, we have included an Acrobat File to facilitate the

problem-free downloading of our technical material.

Also contained on this website is

Detailed information on Acer's International Traveler's Warranty (ITW)

Returned material authorization procedures

Online Support Information

Appendix C