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Why does my phone display "bad encrypted config, How do i restart the ip phone, Troubl eshooting s o lutions – Aastra Telecom 9112i IP PHONE User Manual

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9112i IP Phone User Guide 35

Troubl

eshooting S

o

lutions

1. Click on Operation->User

Password.

2. In the "Current Password" field,

enter the current user password.

Note: By default, the user name is

“user” (all lowercase) and the
password field is left blank. If
you have forgotten your pass-
word, contact your system
administrator for assistance.

3. In the "New Password" field,

enter the new user password.

4. In the "Password Confirm"

field, enter the new user pass-

word again.

5. Click

to save your

changes.

For information on how to access
the Aastra Web UI, go to the sec-
tion

"Accessing the Aastra Web

UI"

on

page 5

.

Why does my phone display

"Bad Encrypted Config"?

The IP phone displays "Bad
Encrypted Config" because
encrypted configuration files are
enabled but the decryption process
has failed.
Report this error to your system
administrator.

How do I restart the IP phone?

1. Press the

I

button on

the phone to enter the Option

List.

2. Use the

V

key to scroll down

the list of options to Phone Sta-
tus

and press the

U

key to

select.

3. Press the

V

key to scroll to

the Restart Phone option.

4. Press the

U

key to confirm and

restart the phone. If you do not

wish to restart your phone,
press the

T

key to cancel.

Note: Your phone will be out of service

temporarily during the restart
and downloading process.

1. Click on Operation->Reset.

2. Click

.

3. Click OK at the confirmation

prompt.

Aastra Web UI

IP Phone UI

Aastra Web UI