Brother MFC-J285DW - Manual (Page 89)

Troubleshooting
75
B
Printer jam or paper jam
B
Locate and remove the jammed paper by
following these steps:
a
Unplug the machine from the AC power
outlet.
IMPORTANT
After 24 hours of the power failure, the
faxes stored in the memory will be lost.
Before you unplug the machine from the
power source, you can transfer your faxes
that are stored in the memory to your PC
or another fax machine so you will not lose
any important messages. (See
Transferring your faxes or Fax Journal
report on page 73.)
b
Pull the paper tray (1) completely out of
the machine.
c
Pull the two green levers inside the
machine to remove the jammed paper.
 If the Touchscreen shows
Paper Jam [Rear], go to step g.
d
Pull out the jammed paper (1).
1
1