Brother MFC-685CW - Manual (Page 119)

Troubleshooting
111
10
Wireless network troubleshooting
10
Wireless setup problems
10
The Brother print server is not found during setup by the Wireless Device Setup Wizard.
10
a Make sure that the machine is powered on, is on-line and ready to print.
b Move your computer closer to the Brother machine and try again.
c
Reset the print server back to its default factory settings and try again. For the information how to reset
to the factory default settings, see Restoring the network settings to factory default on page 94.
Why do I have to change my machine’s network setting to “Wired LAN” during setup although I am
trying to setup Wireless LAN?
10
If you are using Windows
®
2000, Mac OS
®
X 10.2.4 or greater or your computer is connected to the wireless
network using a network cable, it is recommended you temporarily connect the machine to your access point,
hub or router using a network cable. You will also need to change your machine’s network setting to wired
LAN temporarily. Your machine’s network setting will be changed to wireless LAN during the course of the
setup.
„ For Windows
®
:
Wireless Configuration for Windows® on page 29.
Using the Setup Wizard from the control panel on page 22.
„ For Macintosh
®
:
Wireless Configuration for Macintosh® on page 57.
Using the Setup Wizard from the control panel on page 22.
Wireless connection problem
10
The wireless network connection is sometimes disabled.
10
The wireless network connection status is affected by the environment where the Brother printer and other
wireless devices are located. The following conditions may cause connection problems:
„ A concrete or metal framed wall is located between the Brother machine and the access point.
„ Electric appliances such as televisions, computer appliances, microwave ovens, intercoms,
mobile/cellular phones and the battery chargers and AC power adapters are installed close to your
network.
„ A broadcast station or high-tension wire is located close to your network.
„ A nearby fluorescent light is being switched on or off.