Sterlco 2016C (Former Compact Series) - Manual (Page 16)

Page 16 2016-C Series Hot Oil Portable Temperature Control Units
2-3 If the Shipment is Not Complete
Check the packing list. The apparent shortage may be intentional.
Back-ordered items are noted on the packing list. You should have:
 2016-C Series hot oil portable temperature control unit
 Bill of lading
 Packing list
 Operating and Installation packet
 Electrical schematic and panel layout drawings
 Component instruction manuals
Re-inspect the container and packing material to see if you missed
any smaller items during unpacking. Determine that the item was
not inadvertently taken from the area before you checked in the
shipment. Notify STERLING, Inc. immediately of the shortage.
2-4 If the Shipment is Not Correct
If the shipment is not what you ordered, contact STERLING, Inc.
immediately. For shipments in the United States and Canada,
call 1 (847) 273-7700; for all other countries, call 001 (847)
273-7700. Include the order number and item.
Hold the items until you receive shipping instructions.
2-5 Returns
Important!
Do not return any damaged or incorrect items
until you receive shipping instructions from STERLING, Inc.