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Logging in & out, Logging in, Got login problems – Milestone Central 3.7 User Manual

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Milestone XProtect Central 3.7; User’s Manual

Logging In & Out

Logging In

To log in to the Milestone XProtect Central system with a Milestone XProtect Central Client, do the

following:

1. Double-click the Milestone XProtect Central Client shortcut on your desktop

Alternatively, select Milestone XProtect Central Client from Windows' Start menu.

2. In the login window’s Connect To field, type or select the name or IP address of the

Milestone XProtect Central Server as specified by your Milestone XProtect Central

administrator.

Internet connections may use different ports for different purposes; therefore, the server

name or IP address may include a port number (example: 123.123.123.123:80, where :80

indicates the port number).

Tip: If you want to avoid having to type or select the name/IP address of the server the

next time you log in, select the Connect automatically box. If you wish to be able to select
between several servers, however, do not select the Connect automatically box.

By default, you will log to Milestone XProtect Central with your active Windows account.
This means that if you have logged in to the computer on which your Milestone XProtect

Central Client is installed as, for example, JohnSmith, you will by default log in to the

Milestone XProtect Central Server as JohnSmith as well.

If you wish to log in with your active Windows account, simply click OK.

If you wish to log in with a different Windows account, click the login window’s

Options >> button, and specify the required user name, password and domain,

then click OK.

3. The Milestone XProtect Central Client window opens. You now have access to alarm

information from the Milestone XProtect Central Server.

Got Login Problems?

If you experience problems when attempting to log in with your Milestone XProtect Central Client,

consider the following:

Have you specified the server address correctly? Make sure that the Milestone

XProtect Central Server name/IP address you specified in the login dialog is correct, and

that it includes the http:// prefix. Bear in mind that the address of your Milestone XProtect

Central Server may include a port number; for example http://123.123.123.123:80, where
:80 indicates the port number.

Have you got access rights? Access rights must have been set up for you by a Milestone

XProtect Central administrator before you are able to log in with your Milestone XProtect
Central Client. Consult your system administrator if in doubt.

Has the server been correctly set up? Client connection issues may occasionally be

linked to the way in which the Milestone XProtect Central Server has been installed and
configured. Consult your system administrator if in doubt.

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Logging In & Out