Thermo Fisher Scientific Alpha DO 2000 - Manual (Page 46)

Instruction manual
Alpha DO 2000
10. General Information
10.1 Warranty
This Controller transmitter is supplied with a one-year warranty against
significant deviations in material and workmanship from date of purchase and
a six-month warranty for probe. Each instrument will have a warranty card
with a specific serial number. The warranty card must be endorsed by the
Authorized Distributor at the point of sale.
If repair or adjustment is necessary and has not been the result of abuse or
misuse within the designated period, please return – freight pre-paid – and
correction will be made without charge. Thermo Scientific/ Eutech will
determine if the product problem is due to deviations or customer misuse.
Out of warranty products will be repaired on a charged basis.
Exclusions
The warranty on your instrument shall not apply to defects resulting from:
• Improper or inadequate maintenance by customer
• Unauthorized modification or misuse
• Operation outside of the environment specifications of the products
10.2 Packaging / Scope of delivery
The instrument is packaged in a corrugated box with an instruction manual
and the following accessories:
Wall mount version:
• Plug, nylon, red, 2 pcs
• PG13.5, cable gland, 3 pcs
• Connectors, one each of 3 way (5.08 mm), 9 way (5.08 mm), 13 way
(3.5mm), 8 way (3.5mm). 3 way (3.55mm)
Panel mount version:
• Rubber gasket, 1pc
• Catch, 2pcs
• Rod, threaded, 2 pcs
• Connector, one each of 19 way (3.5 mm), 3 way (5.08 mm) and 9way
(5.08 mm)
10.3 Return of goods
Authorization must be obtained from our Customer Service Department or
authorized distributor before returning items for any reason. A “Return
Goods Authorization” (RGA) form is available through our authorized
distributor. Please include data regarding the reason the items are to be
returned. For your protection, items must be carefully packed to prevent
damage in shipment and insured against possible damage or loss. Thermo
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