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The computer crashes while attempting to print – Apple Color StyleWriter 4500 User Manual

Page 72

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The computer crashes while attempting to print

When a computer suddenly stops working—either a message on the screen
tells you a system error has occurred, or the mouse and keyboard act as if
they’re disconnected—the computer has crashed.

If your computer often crashes after you tell it to print a document, your
printing software may have become corrupted. Reinstall the printer software
by following the instructions in “Installing Your Printer Software” and
“Telling Your Computer to Use the Color StyleWriter 4500” in Chapter 1.

The computer doesn’t recognize the Color StyleWriter 4500

If you have selected the Color StyleWriter 4000 Series icon in the Chooser
but nothing prints, or you get a message that no Color StyleWriter 4500 is
connected, one of the conditions in the list that follows may be the cause.

Note: Before you try to solve the problem, choose CSW 4000 Series
PrintMonitor from the Application menu to see if there are any error
messages and to check how many print requests are waiting. If you repeatedly
tried to print a document, there may be multiple copies waiting to print. You
can delete anything you don’t want by selecting its title, and then clicking the
Cancel Printing button. See “Monitoring and Controlling Background
Printing” in Chapter 2.

m A plug may be loose. To make sure that all cables are securely connected,

turn off the computer and the printer, then unplug each end of each cable
you want to test and plug it back in. For connection instructions, see
Chapter 1.

m You may have indicated the wrong port in the Chooser. Open the Chooser

and change the port selection. (Look at the back of the computer to see
whether you plugged the printer into the computer’s printer port [

[] or

modem port [

W].)

m If your computer is not connected to a network, turn off AppleTalk in

the Chooser.

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Chapter 5