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Troubleshooting guide – Star Water Systems S1585 User Manual

Page 8

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8

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Before servicing a pump, always shut off the main

pow er breaker and then unplug the pump - making sure you are
not stand ing in water and are wearing in su lat ed pro tec tive sole

shoes. Un der fl ooded con di tions, con tact your local elec tric company or

a qualifi ed licensed electrician for dis con nect ing electrical service prior
to pump re mov al. If the following checklist does not solve the prob lem,
con sult our Technical Service De part ment 1-(800) 345-9422 - Do not
at tempt to service or oth er wise dis as sem ble pump.

Troubleshooting Guide

CONDITION

POSSIBLE CAUSE

REMEDY

A

PUMP WILL NOT START OR RUN.

Low voltage, blown fuse open circuit.

Have a qualifi ed electrician check fuse and cir cuit.

Impeller bound.

Replace fuse.

Blown pump fuse.

Defective Switch

Contact factory.

Motor or wiring shorted.

B

PUMP STARTS TOO SOON.

Float “ON” point is adjusted too low.

Refer to STEP 2.

C

PUMP WILL NOT SHUT OFF.

Float is obstructed.

Inspect fl oat operation and correct problem.

Float “Off” point adjusted too low.

Adjust “Off” point. Refer to STEP 2.

Faulty fl oat switch.

Contact factory.

D

PUMP OPERATES BUT DELIVERS

LIT TLE OR NO WATER.

Debris around intake.

Clean area around intake.

Blockage in discharge pipe.

Remove pipe and fl ush out debris.

Low voltage.

Check condition of battery. Replace as nec es sary

or recharge.

Blown fuse, open circuit.

Have a qualifi ed electrician check circuit.

Incorrect fl oat adjustment

Refer to STEP 2 for proper installation.

Pump is air locked.

Drill ¼” hole in discharge pipe below waterline.

Vertical lift too high.

Change discharge piping or contact tech. service.

Base plate is “loose” or corroded.

Remove pump from pit and tighten as necessary.

Pump runs in reverse.

Make certain that the red(+) lead and black(-) leads

go to the appropriate battery terminals.

Damaged Impeller.

Contact factory.

E

RED LIGHT ON CHARGER (MODEL

585) IS OUT.

Resettable fuse tripped.

Reset fuse located on charger housing.

Power outage.

Normal condition Red light will be illuminated once

line power is restored.

Defective controller or light burned

out.

Contact factory.

F

RED LIGHT FLASHING (MODEL 585).

The charger fan may be defective.

Have a qualifi ed electrician inspect the charger.

G

GREEN & YELLOW LIGHTS FLASH

INTERMITTENTLY

Positive & Negative battery leads

are re versed.

Check water lever of battery, refi ll as nec es sary

(Do not overfi ll).

Defective battery. Replace as necessary.

Make certain that the positive (red) & negative (black)

leads go to the proper battery ter mi nals.

Battery has a “Dead Short”.

Replace battery. Battery has aged beyond its ability

to chemically store electricity.

Loose battery connections.

Tighten red and black battery leads.

Corroded battery terminals.

Clean terminal as necessary. Apply grease to

ter mi nals to prevent future corrosion prob lems.

H

RED, GREEN & YELLOW LIGHTS

FLASH IN SEQUENCE (MODEL 585).

Lights fl ash for approximately for 4

seconds.

Normal condition. The lights indicate that the sys tem

is properly installed.

I

CONSTANTLY ADDING DISTILLED

WATER TO BATTERY.

Defective battery.

Have battery inspected. The charger will over charge

a battery with a defective cell.

Defective controller.

Contact factory.

J

ROTTEN EGG SMELL IN BASEMENT.

Charger is overcharging battery.

Have battery inspected. The charger will over charge

a battery with a defective cell.