LumaSense Technologies IS 12-S - Manual (Page 8)

IS 12 / IGA 12 Manual General Information 8
Contact us to obtain an RMA number (if one has not already been assigned by Technical
Support). Clearly indicate the assigned RMA number on the shipping package exterior.
Send RMA Shipments to your nearest technical service center:
Santa Clara, California Frankfurt, Germany
LumaSense Technologies, Inc.
3301 Leonard Court
Santa Clara, CA 95054 USA
Telephone: +1 408 727 1600
+1 800 631 0176
Email: [email protected]
LumaSense Technologies GmbH
Kleyerstr. 90
60326 Frankfurt
Germany
Telephone: +49 (0)69-97373 0
Email: [email protected]
1.7 Transport, packing, and storage
With faulty shipping, the instrument can be damaged or destroyed. To transport or store the
instrument, please use the original box or a box padded with sufficient shock-absorbing
material. For storage in humid areas or shipment overseas, the device should be placed in
welded foil (ideally along with silica gel) to protect it from humidity.
The pyrometer is designed for a storage temperature of -20 to 70 °C with non-condensing
conditions. Storing the instrument out of these conditions can cause damage or result in
malfunction of the pyrometer.
1.8 Disposal / decommissioning
Inoperable IMPAC pyrometers must be disposed of in compliance with local regulations for
electro or electronic material.