1 electrical connection, 3 limit of liability and warranty, 4 unpacking the instrument – LumaSense Technologies IS 320 User Manual
Page 6: 5 malfunction or service request
IS 320 • IGA 320 Manual
General 6
1.2.1 Electrical connection
Follow common safety regulations for mains voltage (230 or 115 V AC) connecting additional
devices operating with this mains voltage (e.g. transformers). Touching mains voltage can be
fatal. An incorrect connection and mounting can cause serious health or material damages.
Only qualified specialists are allowed to connect such devices to the mains voltage.
1.3 Limit of liability and warranty
All general information and notes for handling, maintenance, and cleaning of this instrument
are offered according to the best of our knowledge and experience.
LumaSense Technologies is not liable for any damages that arise from the use of any examples
or processes mentioned in this manual or in case the content of this document should be
incomplete or incorrect. LumaSense Technologies reserves the right to revise this document and
to make changes from time to time in the content hereof without obligation to notify any
person or persons of such revisions or changes.
All instruments from LumaSense Technologies have a regionally effective warranty period.
Please check our website at
for up-to-date warranty
information. This warranty covers manufacturing defects and faults which arise during
operation, only if they are the result of defects caused by LumaSense Technologies.
The Windows compatible software Infrawin was thoroughly tested on a wide range of Windows
operating systems and in several world languages. Nevertheless, there is always a possibility that
a Windows or PC configuration or some other unforeseen condition exists that would cause the
software not to run smoothly. The manufacturer assumes no responsibility or liability and will
not guarantee the performance of the software. Liability regarding any direct or indirect
damage caused by this software is excluded.
The warranty is VOID if the instrument is disassembled, tampered with, altered, or otherwise
damaged without prior written consent from LumaSense Technologies; or if considered by
LumaSense Technologies to be abused or used in abnormal conditions.
1.4 Unpacking the Instrument
Before shipment, each instrument is assembled, calibrated, and tested at the LumaSense Factory.
When unpacking and inspecting your system components, you need to do the following:
1. Check all materials in the container against the enclosed packing list.
LumaSense Technologies cannot be responsible for shortages against the packing list
unless a claim is immediately filed with the carrier. Final claim and negotiations with the
carrier must be completed by the customer.
2. Carefully unpack and inspect all components for visible damage. If you note any damage
or suspect damage, immediately contact the carrier and LumaSense Technologies, Inc.
3. Save all packing materials, including the carrier’s identification codes, until you have
inspected all components and find that there is no obvious or hidden damage.
Note: LumaSense encourages you to register your product with us to receive updates,
product information, and special service offers:
.
1.5 Malfunction or Service Request
Contact LumaSense Technologies Technical Support in case of a malfunction or service request.
Provide clearly stated details of the problem as well as the instrument model number and serial