Elitegroup G731 - Manual (Page 82)

Solution:
Problem:
Solution:
Problem:
Ensure that the disk has been formatted.
Consult your operating system manual for information on
formatting floppy diskettes.
The diskette is write-protected. Eject the
diskette, remove the write protection, and try again.
The diskette if full. Try using another diskette
or free up some space on the diskette. The disk drive is
not operating. Contact your dealer for support.
You cannot use the mouse.
• Check the cable connection.
• Check the mouse with another application to see if there is a
software incompatibility problem.
• If possible, check the mouse with another computer to see if
it works. If it doesn’t operate on a different system, the
mouse might be broken.
Contacting Your Dealer
If you still have a problem after reading the preceding sections,
the next step is to contact your dealer. Your dealer can
determine if the problem is something that requires the
computer to be taken to the shop. Before you call your dealer,
however, prepare the following information:
• How is your computer configured? Your dealer needs to
know what peripheral devices you are using.
• What messages, if any, are on the screen?
• What software were you running at the time?
• What have you done already to try to solve the problem? If
you have overlooked a step, your dealer may be able to solve
the problem over the phone.
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