Watlow Series 935B - Manual (Page 59)

About Watlow Winona
Watlow Winona is a U.S. division of Watlow Electric Manufacturing Company, St. Louis,
Missouri, a manufacturer of industrial electric heating products since 1922. Watlow
products include electric heaters, sensors, controllers and switching devices. The Winona
operation has been designing solid-state electronic control devices since 1962, and has
earned the reputation as an excellent supplier to original equipment manufacturers. These
OEMs and end users depend upon Watlow Winona to provide compatibly engineered
controls that they can incorporate into their products with confidence. Watlow Winona
resides in a 100,000-square-foot marketing, engineering and manufacturing facility in
Winona, Minnesota.
Warranty
The Watlow Series 935 is warranted to be free of defects in material and workmanship for
36 months after delivery to the first purchaser for use, providing that the units have not
been misapplied. Since Watlow has no control over their use, and sometimes misuse, we
cannot guarantee against failure. Watlow's obligations hereunder, at Watlow's option, are
limited to replacement, repair or refund of purchase price, and parts which upon examina-
tion prove to be defective within the warranty period specified. This warranty does not
apply to damage resulting from transportation, alteration, misuse, or abuse.
Returns
• Call or fax your distributor or the nearest Watlow sales office for best information
about returns. (See outside back cover.)
• To return directly to Watlow Winona in the U.S., first call or fax Customer Service for
a Return Material Authorization (RMA) number (telephone: +1 (507) 454-5300; fax: +1
(507) 452-4507).
• Put the RMA number on the shipping label, along with on a written description of the
problem.
• A restocking charge of 20% of the net price is charged for all standard units returned to
stock.