ZOLL AED Plus Rev V - Manual (Page 34)

24 ZOLL AED PLUS Administrator’s Guide
Troubleshooting
The following table summarizes common error indications on the AED Plus, and their associated
corrective action. Return the AED Plus to ZOLL’s Technical Service Department if the AED Plus is not
working properly.
Table 5: Troubleshooting
Technical Problem Recommended Action
Self test failed. Initiate manual self test by pressing and holding the
ON/OFF Button for more than 5 seconds. Attempt to
repair the device by replacing the batteries or
electrodes. If the AED Plus fails test again, remove the
AED Plus from service and contact ZOLL Technical
Service.
CHANGE BATTERIES prompt. Replace all batteries with new batteries at the same
time. Press the Battery Reset Button when prompted.
Red “X” in status indicator window. Initiate manual self test by pressing and holding the
ON/OFF Button for more than 5 seconds.
Check to see if cable is attached properly to the AED
Plus or replace the electrodes.
Cycle power on the AED Plus by turning the unit off,
then on again.
Replace all batteries at the same time with new
batteries that are less than 1 year old. Press the Battery
Reset Button when prompted.
If the AED Plus still does not operate correctly, remove
unit from service and contact ZOLL Technical Service.
Beeping noise when AED Plus is off. Remove AED Plus from service and replace batteries.
Replace all batteries at the same time with new
batteries. Press the Battery Reset Button when
prompted.
If beeping continues, contact ZOLL Technical Service.
PLUG IN CABLE prompt. Check cable connection between electrodes and the
AED Plus.
ANALYSIS HALTED. KEEP VICTIM
STILL prompt.
Excessive artifact detected during ECG analysis.
Victim must be motionless during ECG analysis. Do
not touch the victim during analysis. Keep the victim
still. If the rescuer is using the AED Plus in an
emergency vehicle, bring the vehicle to a halt before
performing ECG analysis.
RELEASE SHOCK BUTTON prompt. Release Shock Button, then press and hold Shock
Button until discharge occurs. If voice prompt
continues, contact ZOLL Technical Service.