Teledyne LeCroy ZS2500 - Manual (Page 22)

ZS Series High-Impedance, Active Probes
Care and Maintenance
Cleaning
The exterior of the probe and cable should be cleaned, using a soft cloth
moistened with water. The use of abrasive agents, strong detergents, or other
solvents may damage the probe. Always ensure that the input leads are free of
debris.
CAUTION. The probe case is not sealed and should never be immersed in
any fluid.
Calibration Interval
The recommended calibration interval is one year from the time the probe is put
into service.
Service Strategy
The ZS1000, ZS1500, and ZS2500 probes utilize fine pitch surface mount devices.
It is therefore impractical to attempt to repair in the field. Defective probes must
be returned to a Teledyne LeCroy service facility for diagnosis and exchange.
Defective probes under warranty are repaired or replaced. A probe that is not
under warranty can be exchanged for a factory refurbished probe for a modest
fee. You must return the defective probe in order to receive credit for the probe
core.
Returning a Probe for Calibration or Service
Return a probe for calibration or service by contacting your local Teledyne
LeCroy sales representative. They will tell you where to return the product. All
returned products should be identified by both model and serial number.
Provide your name and contact number, and a description of the defect or
failure (if possible).
Products returned to the factory require a Return Material Authorization (RMA)
acquired by contacting your nearest Teledyne LeCroy sales office, representative
or the North America Customer Care Center.
NOTE: It is important that the RMA be clearly shown on the outside of the
shipping package for prompt redirection to the appropriate department.
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