KANOMAX 3887 Handheld Particle Counter - Manual (Page 45)

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When making an inquiry, please provide the following information.
* Product Name: Handheld Laser Particle Counter
* Model Number: 3887
* Serial Number: xxxxxx
* Date of Purchase: Day, Month and Year
* Description of Symptom in Detail:
11. Warranty and After Service
¾ A warranty card is not included in this product.
¾ The instrument (excluding consumables such as batteries) is warranted against defects in
materials and workmanship under normal use for a period of one year from the date of
original purchase.
¾
When you have a problem with your unit, please check out the “Troubleshooting” section
first.
¾
If that does not help, please contact your local distributor, or call our service center (See last
page for contact information).
¾
During the warranty period, we will repair at no charge a product that proves to be defective
due to material or workmanship under normal use. The limited warranty covers all defects
encountered in normal use of the product, and does not apply in cases such as; loss or
damage to the product due to abuse, mishandling, or alternation by the customer, or natural
disaster. All return shipping charges are the responsibility of the customer.
¾
Repair after warranty expiration:
Upon request, we will repair the instrument at the customer’s expense, if the instrument’s
performance is found to be recoverable by providing the repair.
¾
Replacement parts are available for a minimum period of five (5) years after termination of
production. This storage period of replacement parts is considered as the period during
which we can provide repair service. For further information, please contact our service
center.
Warranty
After Service