PASCO CI-6539A EKG SENSOR - Manual (Page 13)

012–06852A EKG Sensor
9
Technical Support
Feedback
If you have any comments about the product or manual,
please let us know. If you have any suggestions on
alternate experiments or find a problem in the manual,
please tell us. PASCO appreciates any customer
feedback. Your input helps us evaluate and improve our
product.
To Reach PASCO
For technical support, call us at 1-800-772-8700
(toll-free within the U.S.) or (916) 786-3800.
fax: (916) 786-3292
e-mail: [email protected]
web: www.pasco.com
Contacting Technical Support
Before you call the PASCO Technical Support staff, it
would be helpful to prepare the following information:
➤ If your problem is computer/software related, note:
- Title and revision date of software;
- Type of computer (make, model, speed);
- Type of external cables/peripherals.
➤ If your problem is with the PASCO apparatus, note:
- Title and model number (usually listed on the
label);
- Approximate age of apparatus;
- A detailed description of the problem/sequence of
events (in case you can’t call PASCO right away, you
won’t lose valuable data);
- If possible, have the apparatus within reach when
calling to facilitate description of individual parts.
➤ If your problem relates to the instruction manual,
note:
- Part number and revision (listed by month and year on
the front cover);
- Have the manual at hand to discuss your
questions.