Nova-Tech PW Series - Manual (Page 42)

Page 42 of 48
© Adam Equipment Company 2007
17.0 REPLACEMENT PARTS AND ACCESSORIES
If you need to order any spare parts and accessories, contact your supplier or
Adam Equipment. A partial list of such items is as follows-
• Power Supply Module
• Stainless Steel top Pan
• Below Balance Hanger
• Density Determination Kit • Anti-Vibration Table
• Security Lock and Cable
• Printers, etc.
18.0 SERVICE INFORMATION
This manual covers the details of operation. If you have a problem with the
balance that is not directly addressed by this manual then contact your
supplier for assistance. In order to provide further assistance, the supplier will
need the following information which should be kept ready:
A. Details of your company
-Name of your company:
-Contact person’s name:
-Contact telephone, e-mail,
fax or any other methods:
B. Details of the unit purchased
(This part of information should always be available for any future correspondence.
We suggest you to fill in this form as soon as the unit is received and keep a print-
out in your record for ready reference.)
Model name of the balance:
PW________
Serial number of the unit:
Software revision number
(Displayed when power is first turned on):
Date of Purchase:
Name of the supplier and place:
C. Brief description of the problem
Include any recent history of the unit. For example:
-Has it been working since it’s delivered
-Has it been in contact with water
-Damaged from a fire
-Electrical Storms in the area
-Dropped on the floor, etc.