CTI Products NCB/FL with Fiber Interface - Manual (Page 34)

CTI Products, Inc. NCB-EL/FL User Guide
Appendix D. Troubleshooting 31
Table D6
Miscellaneous: REASON CORRECTIVE ACTION
Cannot communicate with
Control Neuron Processor
of local NCB when using
NODEUTIL.
1. In Bridge or Configured modes, router
neurons and network interface are not in
the same domain.
2. In Repeater mode, the network interface
may be defective.
1. Verify that NODEUTIL can
communicate with another L
ON W ORKS
node.
2a. Place the local router in Repeater mode
and verify that communications is
possible, or
b. Use NODEUTIL to change the
network interface Domain to match the
router neurons’ domains.
Cannot communicate with the
Control Neuron Processor
of local NCB.
1. In Bridge or Configured modes, the
Control Neuron, the router neurons, and
the network interface are not all in the
same domain.
2. In Repeater mode, the Control Neuron
and network interface are not in the same
domain.
1. Place the local router neurons in
Repeater mode.
2. Change the network interface Domain
to match the Control Neuron domain.
Cannot commission the
Control Neuron
Processor when using
LonMaker for
Windows.
Incorrect external interface definition
(.xfb or .xif file) was specified when
commissioning node.
Use NCBEL20 for Version 2 NCB-
Etherlon or NCB-Fiberlon.