CognitiveTPG A760 - Manual (Page 42)

Chapter 4: Using the Printer 42
A760 Two-Color Thermal/Impact Hybrid Printer: User Guide 189-9200303 Rev. D A760-D100 10/04
Printer beeps
Condition Possible causes What to do
Printer beeps in a single, double, or triple The printer has a problem with its Contact a service representative.
pattern at first power on, the on-line, electronics.
paper status, error LED blinks in the
same pattern, and the printer won’t
power up.
Printer beeps during normal operation. The printer may be programmed to Consult your application software
manual.
beep during normal operation by
the software application used on
the host computer.
Printer will not print
Condition Possible causes What to do
The on-line, paper status, error LED is The receipt paper may be out, the Check that the receipt paper is properly
blinking and the printer won’t print. cover open, the knife jammed, the loaded and covers are closed.
supply voltage out of range, or the See the table at the beginning of this
printhead temperature out of range. section. For problems not user correctable,
contact a service representative.
Printer doesn’t have power (LED not on) Power supply may be defective. If the power supply is plugged in, but does
not come on, you will need to order a new
power supply. See “Power supply and
power cords ” page 50.
Printer has power but doesn’t print. Cables may not be connected Check all cable connections. Check that
properly. the host computer and power supply are
both on (the power supply is turned on
by plugging it into an outlet).
See “Connect the cables” page 21.
DIP switches not set correctly. Check the switch setting. DIP switch one
should be off (down) for normal operation.
All other causes. Contact a service representative.